{"id":4576,"date":"2025-04-15T23:51:12","date_gmt":"2025-04-15T21:51:12","guid":{"rendered":"https:\/\/luxorpremiumcoffee.com\/?page_id=4576"},"modified":"2025-04-18T17:37:33","modified_gmt":"2025-04-18T15:37:33","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/luxorpremiumcoffee.com\/en\/cancellation-and-refund-policy\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4576\" class=\"elementor elementor-4576\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51c97880 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51c97880\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-thegem\"><div class=\"elementor-row\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-535b5968\" data-id=\"535b5968\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1436f3f0 flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-text-editor\" data-id=\"1436f3f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\r\n\t\t\t\t\t\t<h1 style=\"text-align: center;\"><span style=\"color: #222222;\">Cancellation and Refund Policy<\/span><\/h1>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2ec535 thegem-e-con-layout-thegem e-flex e-con-boxed e-con e-parent\" data-id=\"c2ec535\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;thegem_container_layout&quot;:&quot;thegem&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-9fa135b flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-text-editor\" data-id=\"9fa135b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\r\n\t\t\t\t\t\t<h3>\u00a0<strong>Last Updated: [20\/02\/2025]<\/strong><\/h3><p><span style=\"font-weight: 400;\">At <\/span><b>Luxor Premium Coffee<\/b><span style=\"font-weight: 400;\">, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our <\/span><b>Cancellation &amp; Refund Policy<\/b><span style=\"font-weight: 400;\"> below.<\/span><\/p><h3><b>1. Order Cancellation<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Orders can be canceled within <\/span><b>24 hours<\/b><span style=\"font-weight: 400;\"> of purchase, provided they have not been processed or shipped.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To cancel your order, please contact our customer service team at <\/span><a href=\"mailto:Customer-Care@luxorpremiumcoffee.com\"><b>Customer-Care@luxorpremiumcoffee.com<\/b><\/a> <span style=\"font-weight: 400;\">or <\/span><b>LandLine: +20 2525 2438 Mobile: +20 111 1788337 <\/b><span style=\"font-weight: 400;\">with your order details.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If your order has already been shipped, it cannot be canceled, but you may request a return (see Refund Policy below).<\/span><\/li><\/ul><h3><b>2. Returns &amp; Refunds<\/b><\/h3><p><span style=\"font-weight: 400;\">We accept returns and refunds under the following conditions:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Eligibility for Returns<\/b><span style=\"font-weight: 400;\">: Items must be <\/span><b>unused, unopened, and in their original packaging<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Timeframe<\/b><span style=\"font-weight: 400;\">: Returns must be requested within <\/span><b>two days<\/b><span style=\"font-weight: 400;\"> of receiving your order.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Non-Returnable Items<\/b><span style=\"font-weight: 400;\">: Perishable items (such as ground coffee or coffee beans that have been opened) cannot be returned for health and safety reasons.<\/span><\/li><\/ul><h3><b>3. Refund Process<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once we receive your returned item, we will inspect it and notify you of the <\/span><b>approval or rejection<\/b><span style=\"font-weight: 400;\"> of your refund.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Approved refunds will be processed within <\/span><b>five business days<\/b><span style=\"font-weight: 400;\"> and credited to your original payment method.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shipping fees are <\/span><b>non-refundable<\/b><span style=\"font-weight: 400;\">, and customers are responsible for return shipping costs unless the return is due to our error.<\/span><\/li><\/ul><h3><b>4. Damaged or Incorrect Orders<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you receive a damaged or incorrect item, please contact us within <\/span><b>[X] days<\/b><span style=\"font-weight: 400;\"> with <\/span><b>photos of the issue<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We will arrange for a <\/span><b>replacement or full refund<\/b><span style=\"font-weight: 400;\"> at no additional cost.<\/span><\/li><\/ul><h3><b>5. Contact Us<\/b><\/h3><p><span style=\"font-weight: 400;\">For any <\/span><b>cancellation, return, or refund requests<\/b><span style=\"font-weight: 400;\">, please reach out to our support team at:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> \ud83d\udce7 <\/span><b>Customer-Care@luxorpremiumcoffee.com<\/b><b><br \/><\/b><span style=\"font-weight: 400;\"> \ud83d\udcde <\/span><b>LandLine: +20 2525 2438 Mobile: +20 111 1788337<\/b><\/p>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div><\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation and Refund Policy \u00a0Last Updated: [20\/02\/2025] At Luxor Premium Coffee, we strive to ensure customer satisfaction with every purchase&#8230;.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-4576","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancellation and Refund Policy | Luxor Premium Coffee<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/luxorpremiumcoffee.com\/en\/cancellation-and-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancellation and Refund Policy | Luxor Premium Coffee\" \/>\n<meta property=\"og:description\" content=\"Cancellation and Refund Policy \u00a0Last Updated: [20\/02\/2025] At Luxor Premium Coffee, we strive to ensure customer satisfaction with every purchase....\" \/>\n<meta property=\"og:url\" content=\"https:\/\/luxorpremiumcoffee.com\/en\/cancellation-and-refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Luxor Premium Coffee\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Luxor.Prem.Coffee\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-18T15:37:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/cancellation-and-refund-policy\\\/\",\"url\":\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/cancellation-and-refund-policy\\\/\",\"name\":\"Cancellation and Refund Policy | Luxor Premium Coffee\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/#website\"},\"datePublished\":\"2025-04-15T21:51:12+00:00\",\"dateModified\":\"2025-04-18T15:37:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/cancellation-and-refund-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/cancellation-and-refund-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/cancellation-and-refund-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cancellation and Refund Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/luxorpremiumcoffee.com\\\/en\\\/\",\"name\":\"Luxor Premium Coffee\",\"description\":\"Crafted in Cairo, Savored Across Egypt \u2014 Premium Turkish &amp; 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